Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.

• Account information (name, email address, password)
• Tracking information (package details, tracking IDs)
• Communication data (support messages, feedback)
• Usage data (how you interact with our platform)

2. How We Use Your Information

We use the information we collect to:

• Provide and maintain our tracking services
• Send you tracking updates and notifications
• Respond to your comments and questions
• Improve our services and develop new features
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy:

• With your consent
• To comply with legal requirements
• To protect our rights and safety
• With service providers who assist in our operations

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• Encryption of data in transit and at rest
• Regular security audits and assessments
• Access controls and authentication measures
• Employee training on data protection

5. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your account and data
• Object to processing of your information
• Data portability

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser preferences.

7. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during such transfers.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this privacy policy, please contact us at:

• Email: privacy@trackflow.com
• Phone: +1 (812) 207-9729
• Address: 123 Tech Street, San Francisco, CA 94105